Go to your desktop and paste the photos by pressing “Ctrl+V” on the keyboard.6. Once your photo is on the desktop, click here to see how to upload your photo to your question using your computer. First, make sure your Android phone is connected to the Internet through either Wi-Fi or your cellular network2. Open the email application or an email app of your choice3.

  • Whether you are discussing a smart phone, a laptop or a supercomputer, the problems and solutions that they encounter are confusing and intimidating.
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  • Select “Images” when asked what you want to attach.5.
  • Please sign in so we can link your question to your email address.
  • Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.
  • Power on your NOOK device and connect it to your computer via USB cable.

If you do not see My Questions in the top corner of the page you are not signed into your account. Simply sign in and follow the instructions above. There are a few ways to send a photo or file to your Expert.

Common computer questions resolved on JustAnswer

If you’re not signed in to your account, you’ll be prompted to sign in. The following NOOK Devices will require a software update for TLS compliance. If your device is on this list, and the Software Version is lower than listed, please read ahead for instructions on how to update. Here the help comes to you over your device, so you avoid driving across town and wasting time in the waiting room.

I have 2 charges that occur almost weekly. 14.99 and 29.99 for SG*V*help.my-drama.DOVER NVUS. HELP ME TO CANCEL THEM

When posting your question, there is an option to add photos and files. If you do not see My Questions in the top right corner of the page you are not signed into your account. When you start to have trouble with any piece of technology, you need to ask a computer expert to get it resolved. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. If you are signed in and still cannot reply, your question might have closed due to inactivity.

In the lower right corner, tap the share button (it looks like a box with an arrow pointing up), then choose “Mail.”4. A new email message will open with the photo attached. Enter your email address in the “To” field, then click send.5. Using your computer, open the email you just sent yourself and save it to your photos folder.6.

Related Customer Questions

To see if you’re signed in, look in the upper right hand corner of the page for My Account. If My Account is not there, you should see an option to Sign In. Simply sign in and go back to your question to send your Expert a reply.

Having trouble connecting to your NOOK?

Select “Gallery” if you are unsure which imaging application you use (It is possible to set default applications for images, so you may have to complete this step).6. Enter your email address in the message, then click send.8. Check your email from a computer to retrieve your photo.9. Once you have your photo, click here to see how to upload your photo to your question using your computer.

Use email to send photo from phone to your computer (recommended)

Before you cancel, you can always get a second opinion or a new answer from a different Expert. Explore the most relevant frequently asked questions for your situation.

If you no longer need an answer and would like to cancel your question, contact Customer Care. I posted a question and still don’t have a response. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. If you don’t know your password, follow this link and click on Forgot your password link to have it emailed to you.

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JustAnswer connects customers with doctors, lawyers, vets, mechanics, and more online, 24/7. It’s the most affordable and convenient way to access expert services. As of June 29th, 2018, all internet help desk engineer connected devices were upgraded to new security standards, known as Transport Layer Security (TLS). Premium services are additional services outside of JustAnswer’s standard question-and-answer platform.

Our goal is to provide fast, affordable help from verified Experts like doctors, lawyers, mechanics and more. JustAnswer is not free, however it is still a fraction of the cost of professional service fees. You probably have already created an account with us in the past. Please sign in so we can link your question to your email address. If you forgot your password, please request a new password by clicking here. We cannot delete a question from the site, but we can remove personal information posted to your question.

Locate the attach button, which looks like a paper clip. Select “Images” when asked what you want to attach.5. You may be prompted to select an application in which to find Images.

If you want to add more detail or you previously posted something that needs clarification, click on your question and scroll down to post new information. By using phone, chat, or email, you agree to the terms of our Privacy Policy. This information will allow the Expert to answer your question promptly and efficiently. Log in then go to My Account at the top of the page then Edit Settings. You’ll be asked to enter your current password and your new password twice. Don’t forget to Save Password to save the changes.

Connect your Android phone to your computer using the USB connector cord.2. Once your phone is connected, an auto-play pop-up will appear. Select “Open device to view files using windows explorer.” Make sure your phone is unlocked to view files.3. Next, click “phone”; then double-click the “DCIM” folder; then double-click “Camera” to view your images.4. Select the photo(s) you’d like to access and copy them by pressing “Ctrl+C” on the keyboard while they are highlighted.5.